Article 1 Purpose

These Terms are intended to prescribe the rights, obligations, responsibilities, and other necessary matters between UNOVINS Co., Ltd., doing business as “UnoVins” (hereinafter referred to as the “Company”) and users in connection with the use of the UNO Healthcare Service and its related services (hereinafter referred to as the “Service”) operated by the Company.

Article 2 Definitions

Definitions of terms used in these Terms are as follows. Terms not defined in this Article shall be as defined in relevant laws and regulations and in the notices for each Service.

1. “Company” means a person engaging in economic activities related to the “Content” industry and providing content and related services.
2. “Service” means all UNO Healthcare services available to Members regardless of the device on which they are implemented (including various wired and wireless devices such as kiosks, PCs, TVs, and portable devices).
3. “User” means “Members” and “Non-members” who access the kiosks and portable devices provided by the “Company” and use the “Content” and related services provided by the “Company” in accordance with these Terms.
4. “Member” means a person who enters into a service use agreement with the “Company” by agreeing to these Terms for the purpose of using the Service, and is classified as a “Paid Member” or a “Free Member” depending on whether the person has entered into an agreement with the “Company” to use “Paid Services.”
5. “Paid Member” means a “User” who has entered into an agreement with the “Company” to use “Paid Services” and is eligible to use certain services provided by the “Company.”
6. “Free Member” means a person who is not a “Paid Member” but may use the services provided by the “Company,” and the “Company” may provide services to “Paid Members” and “Free Members” with distinctions.
7. “Free Use” or “Free Trial” means any and all services provided so that a “Free Member” may temporarily use or trial the “Service” provided by the “Company” free of charge.
8. “Non-member” means a person who is not a “Member” but uses the services provided by the “Company.”
9. “Content” means data or information expressed in codes, letters, voice, sound, images, or videos used in information and communications networks pursuant to Article 2(1)1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., which is produced or processed in electronic form to enhance its usefulness in preservation and use.
10. . “Paid Services” means the “Company’s” services among the “Service” that a “Paid Member” may use when paying a certain amount to the “Company” or when a “Paid Member” accepts transaction or agreement terms with the “Company” or a third party. However, paid content providers linked to the site by the “Company” or third parties, and affiliate services that have joined through agreements with the “Company,” shall not be deemed “Paid Services” of the “Company,” and these Terms shall not apply thereto.
11. “Payment” means paying a certain amount to the “Company” or a third party designated by the “Company” through various payment methods in order to use the “Paid Services” provided by the “Company.”
12. “Posts” means all information such as writings, drawings, photos, links, and videos posted on the “Service” by the “Company” and “Members.”
13. The “Company” may issue coupons that allow users to use “Paid Services” or receive discounts in the indicated amount or rate, under the names of “Coupon,” “Pass,” or “Gift Certificate,” online or offline, and the usage method shall be separately stated on the “Coupon,” “Pass,” or “Gift Certificate” guide page, etc.
14. “Personal Information” means information about a living individual that can identify the individual by name, date of birth, etc. included in such information (including information that can be easily combined with other information to identify a specific individual even if it cannot identify the individual by itself).

Article 3 Provision of Identity Information, etc.

The “Company” shall display the following items within the Service so that Members can easily recognize them. However, the contents of these Terms may be made available to Users through a linked screen.

1. Trade name and name of the representative
2. . Address of business office (including the address where user complaints can be handled)
3. Telephone number and email address
4. Business registration number
5. E-commerce Business Registration Number
6. Privacy Policy
7. Terms of Service

Article 4 Posting of Terms, etc.

1. The “Company” posts these Terms within the Service or on a linked screen (link) so that Members can easily understand them.
2. The “Company” installs technical measures so that “Users” can make inquiries and receive answers regarding the contents of these Terms with the “Company.”
3. Before a “User” agrees to these Terms, the “Company” provides a separate linked screen or pop-up screen, etc. so that the “User” can easily understand important matters such as withdrawal of subscription and refund conditions, and requests confirmation by the “User.”

Article 5 Amendment of Terms, etc.

1. . The “Company” may amend these Terms to the extent not in violation of relevant laws, including the Online Digital Content Industry Development Act, the Act on Consumer Protection in Electronic Commerce, etc., and the Act on the Regulation of Terms and Conditions, etc.
2. . If the “Company” amends these Terms, it shall specify the effective date and reasons for amendment and post the amended Terms together with the current Terms on the initial screen of the Service from seven (7) days before the effective date until a reasonable period after the effective date, and notify existing Members of the amended Terms by text message or other means. However, if the amendment is disadvantageous to “Members,” the “Company” shall provide a prior grace period of at least thirty (30) days and give notice and notification. In such case, the “Company” shall clearly compare the contents before and after the amendment and provide notice and notification in a manner that enables “Members” to sufficiently recognize the changes.
3. If the “Company” has clearly notified “Members” that failure to express an objection from the notice date until the effective date of the amended Terms shall be deemed approval, and nevertheless a “Member” does not express an objection, the “Member” shall be deemed to have agreed to the amended Terms. If a “Member” does not agree to the amended Terms, the “Company” or the “Member” may terminate this Service use agreement.
4. Unless otherwise specially provided by law or due to other unavoidable reasons, the amended Terms under paragraph 3 shall not apply retroactively before the effective date.
5. Members have the obligation to check the contents that the Company posts or notifies regarding changes to the Terms, and the Company shall not be liable for damages incurred due to Members’ failure to be aware of the amended Terms through their own fault, or damages incurred by Members who agreed to the amended Terms as a result of the amendment.

Article 6 Interpretation and Governing Rules

1. The “Company” may have separate terms and conditions and use conditions for individual services (hereinafter referred to as “Individual Terms” or “Operating Policies”), and consent to terms separately applied to each individual service shall be obtained through a separate consent procedure when the Member first uses the individual service. In such case, the terms and conditions for the individual service shall prevail over these Terms.
2. Matters not stipulated in these Terms and interpretation of these Terms shall be governed by relevant laws and regulations or customary practices, including the Content Industry Promotion Act, the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, etc., and the Personal Information Protection Act.

Article 7 Membership Registration

1. Membership registration is concluded when a “User” applies for membership by entering information in the registration form prescribed by the “Company” and agreeing to these Terms, and the “Company” accepts the application.
2. The following items must be entered upon membership registration. Items in subparagraphs 1 through 3 are mandatory, and other items are optional:
   (1) The “Member’s” name, phone number, or online personal identifier, and identification information for facial recognition
   (2) “ID” and “Password”
   (3) Email address
   (4) Type of “Content” to be used
   (5) Other matters deemed necessary by the “Company”
3. In principle, the “Company” accepts the application of the “User.” However, the “Company” may refuse acceptance for applications falling under any of the following:
   (1) Where the applicant has previously lost membership qualification under these Terms
   (2) Where the applicant is not using their real name or uses another person’s name
   (3) Where false information is stated or the information requested by the Company is not stated
   (4) Where acceptance is impossible due to reasons attributable to the User or the User applies in violation of other prescribed matters
4. The “Company” may withhold acceptance if there is insufficient capacity in service-related facilities or if there are technical or operational issues.
5. If the “Company” refuses or withholds acceptance pursuant to paragraphs 2 and 3, it shall notify the applicant thereof. However, this shall not apply where the Company cannot notify the applicant without fault of the Company.
6. The membership registration agreement is deemed to be formed when the Company’s acceptance reaches the “User.”

Article 8 Special Provisions for Membership Registration by Minors

1. “Users” under the age of 14 must fully understand the purposes of collection and use of personal information, obtain the consent of their legal guardian such as a parent, and then apply for membership and provide their personal information.
2. The Company cancels or disallows registration for users under the age of 14 who have not undergone verification procedures for legal guardian consent.
3. The legal guardian of a “User” under the age of 14 may request access to, correction of, or update of the child’s personal information, or withdraw consent to membership registration, and in such cases the “Company” must take necessary measures without delay.

Article 9 Changes to Member Information

1. A “Member” may view and modify their personal information at any time through the personal information management screen.
2. If any information provided at the time of membership registration changes, the “Member” must revise the information through the personal information management screen or otherwise notify the “Company” of such change.
3. The “Company” shall not be liable for any disadvantages arising from the “Member’s” failure to notify the “Company” of changes under paragraph 2, or from failure to follow the Company’s guidance even after notification.

Article 10 Obligation to Manage “ID” and “Password”

1. The responsibility for managing a “Member’s” “ID” and “Password” lies with the “Member,” and the “Member” must not allow a third party to use them.
2. If a “Member” becomes aware that their “ID” and “Password” have been stolen or are being used by a third party, the “Member” must immediately notify the “Company” and follow the Company’s guidance.
3. The “Company” shall not be liable for any disadvantages arising from the “Member’s” failure to notify the Company under paragraph 2, or from failure to follow the Company’s guidance even after notification.

Article 11 Notice to Members

1. When the “Company” provides notice to a “Member,” it may do so using the mobile phone number provided by the “Member” at the time of membership registration.
2. For notice to all “Members,” the “Company” may substitute the notice under paragraph 1 by posting it on the Service notice board for at least seven (7) days. However, matters having a material impact on an individual “Member’s” transactions shall be notified pursuant to paragraph 1.

Article 12 Membership Withdrawal and Loss of Qualification, etc.

1. A “Member” may request withdrawal at any time, and the “Company” shall process the withdrawal upon the Member’s request and notify the “Member” of the fact.
2. The “Company” may restrict or suspend membership qualification in any of the following cases:
   (1) Where false information is registered or another person’s information is misappropriated at the time of application
   (2) Where the Member fails to perform obligations relating to service use fees or other debts borne by the Member in connection with use of the Company’s services by the due date
   (3) Where the Member interferes with another person’s use of the Company’s services or misappropriates information, thereby threatening electronic commerce order
   (4) Where the Member uses, transmits, or posts information (such as computer programs) prohibited by the Company
   (5) Where the Member infringes copyrights or other intellectual property rights of the Company or a third party
   (6) Where the Member damages the reputation of the Company or a third party or interferes with business operations
   (7) Where the Member uses the Company or the services provided by the Company to engage in acts prohibited by laws or these Terms or acts contrary to public order and morals
   (8) Where the Member circumvents or disables the Company’s technical protection measures
   (9) Where the Member uses the services provided by the Company for purposes other than normal use or by improper methods
3. If the same act is repeated two (2) or more times after the Company restricts or suspends membership qualification, or if the cause is not corrected within thirty (30) days, the Company may cause the Member to lose membership qualification.
4. If the Company causes the Member to lose membership qualification, it shall cancel the membership registration. In such case, the Company shall notify the “Member” and provide an opportunity to explain for the following periods:
   (1) Restriction or suspension of membership qualification: at least one (1) week
   (2) Loss of qualification: at least thirty (30) days
5. In addition to restriction/suspension or loss of qualification under paragraph 2 or 3, the business operator may claim damages if it suffers losses due to the Member’s conduct. However, this shall not apply if the Member proves absence of intent or negligence.

Article 13 Posting of Service Details, etc.

1. The “Company” shall display the following items in a manner easily recognizable by “Users” on the initial screen of the relevant “Service” or in notices:
   (1) Name or title of the “Service”
   (2) Year and month of production and indication of the “Service”
   (3) Name of the producer of the “Service” (in the case of a corporation, the name of the corporation), address, and phone number
   (4) Contents of the “Service,” method of use, fees, and other conditions of use
2. The “Company” shall provide “Users” during the contract formation process with information on devices available for each “Service” and the minimum technical specifications required for use.

Article 14 Formation of Use Agreement, etc.

1. A “User” applies for use through the following or similar procedures provided by the “Company.” Before concluding the contract, the “Company” provides information on each item so that the “User” can accurately understand and transact without mistakes or errors.
   (1) Explanation of the Service for which the User seeks to apply
   (2) Indication or input of name, mobile phone number, etc.
   (3) Confirmation of the Terms and confirmation of the measures taken by the Company regarding “Content” for which withdrawal of subscription is not possible
   (4) Indication of agreement to these Terms and confirmation or refusal of the matters in subparagraph 3 (e.g., mouse click)
   (5) Confirmation of the application for use of “Content” or consent to the Company’s confirmation
   (6) Selection of payment method
2. The “Company” may refuse acceptance or withhold acceptance if the User’s application falls under any of the following:
   (1) Where the User is not using their real name or uses another person’s name
   (2) Where false information is stated or the information requested by the Company is not stated
   (3) Where a minor seeks to use “Content” prohibited for minors under the Juvenile Protection Act
   (4) Where there is insufficient capacity in service-related facilities or there are technical or operational issues
3. The contract is deemed to be formed when the Company’s acceptance reaches the “User” in the form of a receipt confirmation notice under Article 16(1) (Receipt Confirmation Notice).
4. The Company’s acceptance indication includes confirmation of the User’s application, availability of service provision, and information on correction/cancellation of the application, etc.

Article 15 Special Provisions on Use Agreements by Minors

If a minor under the age of 19 wishes to use paid services, the “Company” takes measures to notify, before contract formation, that the minor or the legal guardian may cancel the contract unless consent of the legal guardian such as a parent is obtained or ratification is obtained after contract formation.

Article 16 Receipt Confirmation Notice; Changes and Cancellation of Applications

1. When there is an application for use by a “User,” the “Company” provides the “User” with a receipt confirmation notice.
2. A “User” who has received the receipt confirmation notice may request changes or cancellation of the application immediately after receiving the receipt confirmation notice if there is any discrepancy in intent, etc., and the “Company” must process such request without delay if the request is made before service provision. However, if payment has already been made, Article 27 regarding withdrawal of subscription, etc. shall apply.

Article 17 Obligations of the Company

1. The “Company” must exercise rights and perform obligations prescribed by laws and these Terms in good faith and with sincerity.
2. The “Company” must establish a security system to protect personal information (including credit information) so that “Users” can safely use “Content,” and shall disclose and comply with its personal information protection policy.
3. The “Company” takes measures so that “Users” can check at any time the details of content use and payment history.
4. The Company shall take measures so that Users can check their Content usage and payment history at any time.
5. If the “Company” determines that opinions or complaints raised by a “User” regarding content use are justified, it shall process them without delay. The Company communicates the process and results through bulletin boards, text messages, etc.
6. The “Company” compensates for damages suffered by a “User” due to the Company’s violation of obligations under these Terms.

Article 18 Obligations of Users

1. A “User” must not engage in any of the following:
   (1) Stating false information or misappropriating another person’s information when applying or making changes
   (2) Reproducing information and content obtained through the Service for purposes other than the “Member’s” use, publishing or transmitting them, or providing them to a third party without the Company’s prior consent
   (3) Altering information posted by the “Company”
   (4) Transmitting or posting information (such as computer programs) prohibited by the “Company”
   (5) Infringing copyrights or other intellectual property rights of the “Company” or third parties
   (6) Damaging the reputation of the “Company” or third parties or interfering with business operations
   (7) Posting or disclosing obscene or violent language, images, sound, or other information contrary to public order and morals on the Company’s site
   (8) Interfering with another “Member’s” use of the Service or impersonating the Company’s management, employees, or related persons
   (9) Other illegal or improper acts
2. A “Member” must comply with relevant laws, these Terms, user guides and precautions announced regarding “Content,” and matters notified by the “Company,” and must not engage in acts that interfere with the Company’s business.
3. Unless there is the Company’s explicit consent or approval, a “Member” may not transfer, gift, or provide as collateral the right to use the Service or other status under the use agreement to another person.

Article 19 Payment Methods

1. Payment for use of the “Service” may be made by any available method among the following:
   (1) Card payments such as debit cards and credit cards
   (2) Payment by electronic money
   (3) Payment by points provided by the Company
   (4) Payment by gift certificates, etc. contracted with or recognized by the Company
   (5) Other electronic payment methods
2. The “Member” bears full responsibility and disadvantages arising from information entered in connection with payment of the purchase amount and any matters related thereto.

Article 20 Provision and Suspension of Service

1. In principle, the Service is provided 24 hours a day, 7 days a week.
2. The “Company” may temporarily suspend provision of the Service in the event of maintenance/inspection, replacement, failure of information and communications facilities such as computers, communication outages, or other considerable operational reasons. In such case, the “Company” notifies “Members” in the manner set forth in Article 11. However, if there is an unavoidable reason preventing prior notice, the Company may provide notice afterward.
3. The “Company” compensates for damages suffered by a “Paid Member” due to temporary suspension of Service provision without reasonable cause. However, this shall not apply if the Company proves absence of intent or negligence.
4. The “Company” may conduct regular inspections as necessary for Service provision, and the inspection time shall follow what is announced on the Service provision screen.
5. If the Company becomes unable to provide the Service due to a change of business type, discontinuation of business, integration between companies, etc., the “Company” notifies “Members” in the manner set forth in Article 11 and compensates “Members” according to the conditions initially presented by the Company.

Article 21 Changes to Service

1. The “Company” may change the provided Service for reasonable reasons due to operational or technical necessity.
2. If the Company changes the Service contents, method of use, or service hours, it posts the reasons for change, contents of the changed Service, and provision date on the initial screen of the relevant Service at least seven (7) days prior to the change.
3. If the changes under paragraph 2 are material or disadvantageous to “Members,” the “Company” notifies the “Members” receiving the relevant Service in the manner set forth in Article 11 and obtains consent. In this case, the “Company” provides the Service prior to the change to “Users” who refused consent. However, if such provision is impossible, the Company may terminate the contract.
4. The “Company” compensates for damages suffered by “Users” due to Service changes under paragraph 1 and contract termination under paragraph 3.

Article 22 Provision of Information and Posting of Advertisements

1. The “Company” may provide “Members” with various information deemed necessary during Service use through notices or methods such as mobile phone numbers. However, “Members” may refuse receipt at any time through text messages, etc.
2. If the Company intends to transmit the information under paragraph 1 via text messages, etc., it shall do so after obtaining the “Member’s” prior consent.
3. The “Company” may post advertisements in connection with Service provision on the Service screen, website, text messages, etc. A “Member” who receives text messages, etc. containing advertisements may refuse receipt to the “Company.”

Article 23 Deletion of Posts

1. If harmful media for youths in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. is posted on a bulletin board, the “Company” deletes it without delay. However, bulletin boards available only to “Users” aged 19 or older are excluded.
2. A person whose legal interests are infringed due to information posted on bulletin boards operated by the “Company” may request the “Company” to delete the information or post a rebuttal. In such case, the “Company” takes necessary measures without delay and immediately notifies the applicant.

Article 24 Ownership of Copyrights, etc.

1. Copyright and other intellectual property rights in works created by the “Company” belong to the “Company.”
2. Copyright and other intellectual property rights in works provided under an affiliate agreement among the services provided by the “Company” belong to the relevant provider.
3. A “User” must not reproduce, transmit, publish, distribute, broadcast, or otherwise use for profit, or allow a third party to use, information obtained through the Service that is owned by the “Company” or providers without prior consent of the “Company” or the provider.
4. If the “Company” uses a “User’s” work pursuant to an agreement, the “Company” must obtain consent from the relevant “User.”

Article 25 Protection of Personal Information

1. In addition to the items stated in Article 7(2), the “Company” may collect the minimum information necessary for Service use. For this purpose, the “User” must faithfully and sincerely disclose true information regarding matters inquired by the “Company.”
2. When the “Company” collects “Personal Information” that can identify the “User,” it obtains the “User’s” consent.
3. . The “Company” may not use information provided by the “User” in applications, etc., and information collected under paragraph 1 for purposes other than the intended purpose, or provide it to a third party without the “User’s” consent, and the “Company” bears all responsibility in case of violation. However, the following cases are exceptions:
   (1) Where provided in a form that cannot identify specific individuals as necessary for statistical compilation, academic research, or market research
   (2) Where necessary for settlement of fees for provision of “Content”
   (3) Where necessary for identity verification to prevent misappropriation
   (4) Where there are unavoidable reasons required by these Terms or laws
4. Where the “Company” must obtain the “User’s” consent under paragraphs 2 and 3, it must specify and notify the matters prescribed in Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., including the identity of the person responsible for personal information management (affiliation, name, and contact information), the purpose of collection and use of information, and matters related to provision of information to third parties (recipient, purpose of provision, and details of information to be provided).
5. A “User” may withdraw consent under paragraph 3 at any time at their discretion.
6. A “User” may request access to and correction of errors in their “Personal Information” held by the “Company” at any time, and the “Company” has an obligation to take necessary measures without delay. If a “User” requests correction of errors, the “Company” will not use the relevant “Personal Information” until the errors are corrected.
7. The “Company” limits the number of administrators to the minimum necessary for personal information protection and is responsible for damages suffered by a “User” due to loss, theft, leakage, alteration, etc. of the “User’s” “Personal Information,” including credit cards, etc.
8. The “Company” or a person who has received “Personal Information” from the Company may use the “Personal Information” only within the scope consented to by the “User,” and shall destroy the relevant “Personal Information” without delay when the purpose is achieved.
9. The “Company” strives to protect the “User’s” “Personal Information” in accordance with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. The protection and use of “Personal Information” shall be governed by relevant laws and the Company’s personal information protection policy.

Article 26 Withdrawal of Subscription and Contract Cancellation/Termination

1. A “User” who has entered into a contract with the “Company” regarding use of the “Service” may withdraw the subscription within seven (7) days from the date on which the receipt confirmation notice is received. However, if the “Company” has taken any of the following measures, the “User’s” right to withdraw may be restricted:
   (1) Where the fact that withdrawal of subscription is not permitted for the relevant “Content” is clearly indicated in the required display or notice.
   (2) Where a trial product is provided
   (3) Where a method such as limited-time use or partial use is provided
2. If any of the following grounds exists, a “User” may cancel/terminate the content use agreement within three (3) months from the date on which the relevant “Content” is supplied, or within thirty (30) days from the date the “User” became aware or could have become aware of such fact:
   (1) Where the “Content” agreed in the use agreement is not provided
   (2) Where the provided “Content” differs from 표시/advertising or there is a substantial difference
   (3) Where a method such as limited-time use or partial use is provided
3. The withdrawal of subscription under paragraph 1 and the cancellation/termination under paragraph 2 take effect when the “User” expresses such intent to the “Company” through the withdrawal button within the Service.
4. The “Company” replies to the “User” without delay after receiving the “User’s” expression of intent for withdrawal or cancellation/termination under paragraph 3.
5. Before expressing intent to cancel/terminate under paragraph 2, a “User” may set a reasonable period and demand cure of defects in the complete “Content” or Service use.

Article 27 Effects of User’s Withdrawal and Contract Cancellation/Termination

1. The “Company” must refund within three (3) business days from the date the “User” expresses intent to withdraw, or from the date the “Company” replies to the “User” regarding the expression of intent to cancel/terminate, using the same method as the payment, and if refund by the same method is impossible, it must notify in advance. If the “Company” delays refund to the “User,” it pays delayed interest calculated by multiplying the delayed period by the delayed interest rate announced by the Fair Trade Commission.
2. When refunding under paragraph 1, the “Company” may deduct an amount corresponding to the benefits gained by the “User” from Service use.
3. If a “User” paid by credit card or electronic money, etc., the “Company” requests without delay that the business operator providing such payment method suspend or cancel the charge for the payment. However, this may not apply where deduction under paragraph 2 is necessary.
4. If the “Company,” “a person who received payment for the Content, etc.,” and “a person who entered into the content use agreement with the User” are not the same person, each shall be jointly and severally liable for performance of obligations related to refund due to withdrawal or cancellation/termination.

Article 28 Company’s Withdrawal, Cancellation/Termination, and Use Restrictions

1. If a “User” commits any act set forth in Article 18(1), the “Company” may cancel/terminate the contract without prior notice or restrict Service use for a specified period.
2. Cancellation/termination under paragraph 1 takes effect when the “Company” expresses its intent to the “User” in accordance with the notification method prescribed by the “Company.”
3. A “User” may file an objection to cancellation/termination and use restrictions by the “Company” in accordance with the procedures prescribed by the “Company.” If the “Company” finds the objection justified, the “Company” immediately resumes Service use.

Article 29 Effects of Company’s Contract Cancellation/Termination

The effects of cancellation/termination of the use agreement due to reasons attributable to the “User” shall apply mutatis mutandis to Article 27. However, the “Company” refunds within three (3) business days from the date it expresses intent to cancel/terminate to the “User,” using the same method as payment.

Article 30 Overpayments

1. If an overpayment occurs, the “Company” must refund the full amount of the overpayment using the same method as payment. However, if refund by the same method is impossible, it shall notify in advance.
2. If an overpayment occurs due to reasons attributable to the “Company,” the “Company” refunds the full amount regardless of contract costs, fees, etc. However, if an overpayment occurs due to reasons attributable to the “User,” the “User” bears the costs required for refund within a reasonable range.
3. If the Company refuses to refund an overpayment claimed by the “User,” the Company bears the burden of proving that the service fees were properly charged.
4. The “Company” processes the refund procedure for overpayments in accordance with the Digital Content User Protection Guidelines.

Article 31 Compensation for User Damages Due to Content Defects, etc.

The “Company” processes matters regarding standards, scope, methods, and procedures for compensation for user damages due to content defects, etc. in accordance with the Digital Content User Protection Guidelines.

Article 32 Disclaimer

1. The “Company” is exempt from liability for providing the “Service” if it cannot provide the “Service” due to force majeure such as natural disasters or equivalent events.
2. The “Company” shall not be liable for any failure to use the Service or any service disruption arising from causes attributable to the “User.”
3. The “Company” is not liable for the reliability, accuracy, etc. of information, materials, and facts posted by a “Member” in relation to “Content.”
4. The “Company” is not liable for disputes arising between “Users” or between a “User” and a third party mediated through the “Service.”
5. The “Company” is not liable in connection with use of free services unless there is a special provision in applicable laws..

Article 33 Dispute Resolution

In the event of a dispute, the “Company” takes appropriate and prompt measures by reflecting just opinions or complaints raised by “Users.” However, if prompt processing is difficult, the “Company” notifies the “User” of the reasons and processing schedule.

Article 34 Jurisdiction and Governing Law

1. The interpretation of these Terms and disputes between the “Company” and “Users” shall be governed by the laws of the Republic of Korea.
2. If a dispute arises between the “Company” and “Users” in connection with these Terms and Service use and litigation is filed, the court having jurisdiction over the location of the Company’s head office shall be the competent court.